Support

Last updated: 2026-08-01

Having trouble with Lumira? Check the answers below or email us and we will help.

FAQ

Is Lumira a photo editor?

No. It provides pose, framing and lighting guidance before capture and does not apply beauty or body edits.

Are photos uploaded?

No. Camera frames, pose analysis and photos remain on the iPhone. See our Privacy Policy.

What is the free allowance?

Free users can register 3 successful shots per day. The allowance resets daily, and every scene keeps at least one free pose.

How do I cancel?

Use the Apple subscription management page or iPhone Settings → your name → Subscriptions.

Pro did not unlock after purchase

In Profile, refresh membership and allowance. If needed, choose Restore Purchases on the paywall and contact us with the purchase time.

How do I delete my account?

In the app, open Profile → Account & Data → Delete Account and verify with Apple. Deleting the account does not cancel an Apple subscription or remove photos from the system library.

Contact us

If the issue continues, email us with what happened, when it happened, and your iPhone model and iOS version.